Privacy Policy

Last Updated: May 24, 2026

At Pleo (“we”, "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we process information when you use our Creator CRM and Analytics platform, specifically regarding data accessed via the TikTok API.

1. Information We Collect

When you authenticate using TikTok Login, we request access to specific scopes authorized by you:

• Basic Profile Information: Public username and avatar URL to identify your account within the Pleo CRM workspace.
• Profile Performance Stats: Public follower counts and video interaction stats used exclusively to generate aggregate analytical metrics inside your dashboard.

2. How We Use Information

We use the retrieved TikTok information strictly to provide and improve our dashboard experience. This data is processed in real-time to generate user-facing profile analysis reports. We do not use this data for any automated marketing actions, and we do not share it with third parties.

3. Data Storage and Retention

We care about data minimization. TikTok profile metadata is cached only as long as necessary to maintain your active session and refresh your dashboard data. You can revoke access at any time via your TikTok security settings.

4. Data Deletion

Users can request the complete removal of their cached profile data from our staging environment at any time. To request data deletion, please send an email to our support contact listed below, and all related records will be permanently erased within 48 hours.

5. Third-Party Services

Our Service integrates with the TikTok API. By using this integration, you acknowledge that your data is handled in accordance with TikTok's Terms of Service and Privacy Policy.

6. Data Security

We implement standard industry administrative and technical security measures to safeguard your temporary session tokens against unauthorized access, disclosure, or alteration.

7. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: [email protected]